Some interesting excerpts from Chapter 8 - Introduction to Usability Test Facilitation : Paper Prototyping: The Fast and Easy Way to Define and Refine User Interfaces - by Carolyn Snyder

  1. "A test facilitator is like a duck—serene on the surface duck—serene on the surface, but paddling like heck underneath."

  2. On thinking aloud : "If someone went through their daily life explaining their every action, we'd question their sanity."

  3. "the married people syndrome" - aka - people talking in half sentences. Now this is totally something that I need to observe.

  4. "Once you explain something, you forever lose an opportunity to understand the problem."

  5. "Strive for progress, not for perfection." - I think this is a quote that one can adopt for life too. Perhaps it is this gradual progress that ultimately leads to perfection.